When your order ships, we email you a tracking number. Here is how to check on your package.
1. Check your shipping email
Open the shipping confirmation email from Get Paws at Ease and click the tracking link. If you can't find it, check your spam or promotions folder.
2. Look it up in your account
Sign in to your account with the email you used at checkout to see your orders and their status.
3. Track it directly
You can paste your tracking number into 17TRACK, which follows packages across all major carriers.
How long will it take?
Orders are usually processed within 1-3 business days, and most arrive 3-7 business days after that. Seasonal holiday items shipping from overseas take about 2-3 weeks. If you order more than one item, they may arrive in separate packages.
Need help?
If your tracking hasn't updated in 10 business days, or your order hasn't arrived within 20 business days, email us at info@lewisbholdings.com with your order number and we'll make it right.