Terms of service

Terms of Service

These terms apply when you visit or buy from Paws at Ease ("we", "us"). By using this website or placing an order, you agree to these terms.

Orders and pricing

All prices are in US dollars. We try to keep product information, photos and prices accurate, but mistakes can happen. If an error affects your order, we'll contact you and you can choose to continue or cancel for a full refund. We may refuse or cancel any order, for example if an item is out of stock or we suspect fraud.

Products

Product colors may look slightly different on your screen. Sizes and measurements are approximate. Our products are for pets and should be used with supervision and as described. Nothing on this site is veterinary advice; talk to your vet about your pet's health.

Shipping, returns and refunds

Shipping, returns and refunds are covered by our Shipping Policy and Return and Refund Policy, which are part of these terms.

Payments

Payments are processed securely by our payment providers. We do not store your full card details.

Use of this website

You agree not to misuse this website, try to break its security, or use its content without permission. Text, images and branding on this site belong to Paws at Ease or its suppliers.

Limitation of liability

To the extent allowed by law, our total liability for any claim related to an order is limited to the amount you paid for that order.

Privacy

How we handle your information is described in our Privacy Policy.

Changes

We may update these terms from time to time. The version on this page when you place an order applies to that order.

Contact

Questions? Email hello@getpawsatease.com.